1. Information we collect
We may collect information such as:
- account details like name, email address, and role;
- workspace data such as clients, quotes, invoices, projects, tasks, and messages;
- billing and subscription details;
- usage, device, and security-related information needed to operate the service.
2. How we use information
We use information to:
- provide and maintain the platform;
- authenticate users and secure accounts;
- process billing, renewals, and support requests;
- improve product performance, reliability, and usability;
- communicate important operational, legal, or billing notices.
3. How information is shared
We do not sell personal information. We may share data with service providers, infrastructure partners, analytics vendors, and payment processors only as necessary to operate, support, secure, or bill for the service.
4. Data retention
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and financial records.
5. Security
We use administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, so we cannot guarantee absolute security.
6. Your responsibilities
Workspace owners and managers are responsible for ensuring they have an appropriate legal basis to upload and manage client, contact, and billing information through the platform.
7. Your choices and requests
You may request access, correction, or deletion of certain account information, subject to legal, contractual, billing, and security requirements. Some records may need to be retained for compliance or operational reasons.
8. Policy updates
We may update this policy from time to time. When we do, the updated version will be posted on this page with a revised effective date.
9. Contact
If you have privacy questions or requests, contact the support or privacy contact listed for Avvio.